Customer Commitment:
Our commitment to our clients is to serve them to the absolute best of our ability and in the same manner in which we would want to be served. Yes, it sounds "old-fashioned" but TDC Technologies believes it is the only way to successfully gain the customer's trust and loyalty.
Our Company:
TDC Technologies has grown into a reputable consulting and service partner providing a valuable distribution channel for our clients. We accomplish this by gathering timely industry intelligence and 24/7 after sale support.
This successful formula builds trust and encourages our clients to place the control of procurement and ongoing management of their telecommunications needs in our hands; which becomes an addition to manpower without an addition to their staff.
By choosing TDC Technologies as your telecom consultant, you are providing your company with ongoing telecommunications support at no added expense. Yes, when we say, "no expense,” we mean channel integration is built into the carriers' pricing models. It's a paradigm shift to be sure, but not uncommon in many industries. The airline and insurance industries have always structured their pricing models with channel integration, which is why prospective clients have verbalized…”Why wouldn’t all companies do this?”
With TDC, you get options. You benefit from an unbiased overview of the entire industry without the need to commit your time to meetings with various suppliers and prepare an in-depth comparison analysis. We supply all the information and options for you to make an informed decision. It is not unusual for us to work hand-in-hand with your existing carrier relationships and become a facilitator in your best interest.
When your first full month’s invoice arrives, we conduct an audit to ensure the contract and the billing matches. Should there be a discrepancy, we’ll take care of the claim for reimbursement and set it right.
Furthermore, we will follow up with your company quarterly as we continually seek the industry’s newest and most sophisticated innovations, all the while providing the highest level of customer satisfaction for your company from all viable telecommunications leaders.
Ty Cukr - Founder of TDC Technologies.
“I have been in the telecom industry since 1991, celebrating twenty years with a depth of experience on both the carrier side as well as founding my own agency in 2003. As a multiple President’s Award winner for Cable and Wireless, I believed the experience I gained as an Account Retention Rep and a Salesperson, would allow me to represent well, clients interested in having the intelligence of a broad industry perspective of options, brought to them in a time-saving, efficient overview.
Our Team consists of a staff committed to excellence backed by hundreds of capable individuals in all areas of the industry through the carriers we represent.”